Frequently Asked Questions

Here are some of the questions I am asked the most by parents and adult students. Click on the + button or topic to read the answers.

General Questions

+ Should I stay for my child's classes?

It depends on the student. As long as the student is focused on learning I'm fine with parents hanging around the pool. Sometimes it's best that they stay the first day as the child is nervous and doesn't know me. I'm a stranger to them. Usually by the second class we are best friends and they are ok being left. Some kids like to show off what they are learning to their parents during class. That's fine. That's their motivation. Some students need their parents to stick around to help keep them focused on lessons.

If parents are a distraction to the student's learning, you don't have to totally leave. Just hide so they can't see you but you can see them. You could also swim laps. That way they know you are there but are working so you can't be distracted.

Please don't think you have to sit outside suffering in 100+ degree weather during heat advisories. You are welcome to get in the pool to cool off and swim laps if we are at a community pool with lap lanes. Or feel free to go inside and rest in the AC, especially if we are at a pool where you can view the pool area from inside a building or from the car with the AC turned on.

If you have a young child in class please stay nearby so that you can hear me if I call to you. Sometimes students need to be taken to the bathroom or need tissues to blow their noses during class. Water can cause noses to get stuffy and we need to keep their nose clear for swimming. Sometimes we need to have a timeout to discuss behavior in class.

Please keep siblings and other distracting people, including pets, out of the pool and out of the pool area. Both students and myself need to focus on their lessons. Anyone distracting from classes will be asked to leave the lesson area.

+ Should my child wear goggles to class?

YES! The chemicals in the pool water, the harsh sun, and the wind can irritate eyes easily. It also keeps the water off their eyes which can really bother some students. Plus, it's so much easier to see underwater with goggles than without.

Please see my blog post for more information and ideas.

+ I'm having lessons in my backyard pool. What do I need to do to prepare for class?

I will provide a checklist to you of how to prepare your pool for lessons. It is your responsibility to have a prepped and working pool ready for the classes you reserved.

+ What do I need to bring to class?

At a minimum: Bathing suit, sunscreen, goggles & towel.

I provide all the tools and toys needed for each class.

I will provide you with a list of optional and recommended items to help your child(ren) get the most out of each and every class.

+ How many classes will I/my child need to learn how to swim?

You will want to start with 10 classes. Most students need more than 10 classes. You will see improvement in 10 classes, but the amount of improvement will vary depending on the starting skill level, fear of the water and student. Most students sign up for multiple sessions as they are so excited and motivated by the progress in the first session they want to continue to learn new skills and improve.

+ How many classes a week should we schedule?

For beginner students I recommend no less than 2 classes a week so long as the student is able to practice/play in a pool between classes.

If a beginner student is unable to swim in between lessons I recommend 4 classes a week to start.

There are dozens of skills to learn and practice when it comes to swimming. It takes a lot of practice to learn how to swim confidently.

+ What will I/my child learn in class?

It will vary depending on the students skill level. During the first class I do a skills assessment and place the student in the approprate skill level. If all skills are mastered before the end of the session you/your child will be promoted to the next skill level and continue with the next level skills.

 

Re-Scheduling Questions

+ Will we have class during bad weather?

Class is always on unless I text you that due to the weather we need to reschedule. Or if you notice weather is bad in your area feel free to text me to let me know. I will email you with new a class date/time for your approval. Rescheduling for weather follows the same rules as if you request a schedule change. All scheduling approvals between parties are done via email.

Generally if winds are at/above 20 mph it's too windy to swim. If it's hot enough outside and the 20 mph winds are intermittent then we will still have classes. Don't assume class is cancelled. If you don't show up and I did not cancel class then that class counts as attended.

When lightning is viewed from a pool that pool is closed for one hour after the last lightning strike. If we are more than 1/2 way through class that class will count and we can go a little longer at a future class. If class is less than 1/2 way through we will reschedule.

+ What if the student is sick the day of class?

I don't want to get sick and students can't learn if they are ill. Text me first thing in the morning and we will reschedule. If the child is contagious and/or requires a long recovery time we will put your classes on hold until he/she is well again.

However, I can only allow two (2) reschedules per 10 classes so if you've already rescheduled classes twice then we will not be able to reschedule for illness and that class will be forfeited.

+ What if I can't make a scheduled class?

I am very flexible and understanding that unavoidable things come up and students need to reschedule. However, I have to put limitations on rescheduling as it has been abused in the past.

I allow two (2) reschedules per 10 lessons for illness or emergencies. I simply am unable to indefinitely reschedule classes week after week as I have dozens of students and I travel between pools throughout the Western Henderson and Southern Las Vegas area.

Weather related rescheduling is not included in the two class illness/emergency rescheduling allowance.

If you have a family emergency I will put your classes on hold for several weeks until you are ready to resume classes.

+ Lessons are in my backyard pool and the pool is not going to be ready for class. Can we just reschedule?

I'm sorry but I cannot reschedule if you forgot to turn the heat up on your pool, or your pool is too hot, or you forgot to clean your pool, or your pool is broken.

I recommend setting a reminder to check your pool the night before class and the morning of class to make sure it is clean and heating properly.

If I show up for class and the pool is too cold or too hot for your child to focus on swimming lessons it will count as a completed lesson.

On chilly days pools heated to approximately 90 degrees is a comfortable temperature.

In hot summer months 81 degrees is an ideal temperature for pools. I cannot teach students in pools heated to hot tub temperatures in hot weather. Heat exhaustion and heat stroke are serious conditions that can occur if one gets too hot.

 

Number of Students in Classes

+ My neighbor/ friend/ sibling wants to put their child in a class with mine together. Will you teach them together at the discounted rate?

No. What happens is that they just want to play in the pool together and not focus on learning to swim. You and I want them to learn how to swim, not hire me to be a lifeguard or pool buddy.

I also don't want to be put in the middle of two children from different parents not getting along, fighting, etc.

There are just too many problems in this kind of situation.

Many times siblings can't even be in a class together as they too want to play and are a distraction to each other learning. When that happens I break them out into two separate classes at the additional individual rate cost.

+ My children are different ages (more than a 2 year age difference) but are both beginners. Can they be taught together at the discounted rate?

No. I use different teaching techniques based on student ages.

With students of different ages they are going to learn at different speeds and in different ways. It's too difficult to teach two completely different ways in one class.

I teach many siblings together with no problem, but they are around the same age, comparable skill level and work together well. If students in a class together cannot learn effectively together I will break them out into seperate classes at the individual rate.

+ Will you teach me and my child together?

No. See answer to question above.

+ Will you teach 3 siblings together?

No. That is group swimming lessons. I prefer to teach private lessons with no more than 2 students at a time.